Shipping Policy and Information
All products are shipped directly from our headquarters in Hong Kong. We offer worldwide delivery services via SF Express (excluding a few remote or restricted areas).
📦
SF Express freight collect
As our products are shipped from various locations, all orders will be sent via SF Express with freight payable on delivery (the buyer pays the shipping fee directly to the logistics staff upon parcel arrival). Since all parcels are sent via SF Express with freight payable on delivery, buyers must DM me to confirm the delivery method and address before making a purchase.
🌐
Worldwide Shipping Notice
●Due to differences in shipping methods and logistics arrangements across regions, please DM us with your country/region before placing an order. ●Customs Information: Customs declaration information and restrictions vary by region. Please DM us to confirm so we can arrange subsequent delivery.
Taiwan/Korea
Local customs regulations
To comply with local customs regulations, please be sure to fill in the required customs clearance information (such as Taiwan's real-name authentication or Korea's PCCC) when placing an order. If customs clearance cannot be completed due to missing information, the logistics provider may directly return or destroy the package, and we will not be able to process a refund in such cases. We appreciate your attention to this matter and thank you for your cooperation!
💌
No combined orders accepted. 🚫 Return guarantee provided.
●Due to limited manpower and to avoid missed items, orders cannot be combined after they are placed. Please double check your order before placing it. ●We highly value every customer's feedback. If you are not satisfied with the product after receiving it, please do not worry. You can contact me directly, and I will arrange and process your return as soon as possible.
Delivery Details
All items are shipped from Hong Kong. We provide worldwide delivery services via SF Express (excluding a few remote or restricted areas).
| Region | Shipping (first 1 kg) | Shipping Time | Customs & Restrictions |
|---|---|---|---|
| Hong Kong | Estimated HKD 18-33, SF Express Freight Collect (shipping fee to be paid by the buyer directly to the delivery person upon parcel arrival) | Approximately 1-3 business days after dispatch | - |
| Taiwan | Estimated NTD 229-258, SF Express freight collect (buyer pays shipping fee to logistics personnel upon package delivery) | approximately 3-5 business days after shipment | ●Buyers must download the "EZ WAY" App and complete real-name authentication. The [Recipient Name], [Phone Number], and [ID Number] entered at checkout must exactly match the authenticated information in the EZ WAY App. ●When placing an order, please fill in your [ID Number] after your [Recipient Name]. |
| South Korea | KRW 30000 (Shipping will be calculated in the order) | Approximately 5-8 business days after dispatch | ●The recipient's Personal Customs Clearance Code (PCCC) is required for customs declaration. |
| Singapore | Estimated SGD 30-35, SF Express freight collect (buyer pays shipping directly to the delivery person upon parcel arrival) | Ships in approximately 5-8 business days | - |
| Other Zones | Please DM to inquire and confirm first. | Please DM to confirm first. | Due to varying customs restrictions in different countries, please DM us your country/region for confirmation before placing an order. |
重要注意事項 / Important Notes
-
關稅與地方稅項 (Customs & Duties):
All import duties, taxes, or local fees are determined by the destination customs authority. All local taxes and duties must be borne by the recipient.
-
運輸與時效 (Customs & Transport):
We guarantee to dispatch items on time (dispatch date), but the final delivery date may be affected by the speed of local customs clearance and regional logistics and transport conditions.
-
其他地區運送須知:
Due to varying delivery methods and logistics arrangements in different regions, please DM us to inform us of your country/region before placing an order and confirm the customs declaration information, so that we can arrange subsequent delivery.
客服聯絡 / Customer Support
- 物流配送問題: For issues such as logistics delays or changes in delivery time after dispatch, the fastest way to get assistance is to directly contact SF Express.
- 其他訂單問題: Please feel free to contact us at any time; we will handle your inquiry as soon as possible!